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Returns

We want you to be happy with your purchase.  If you need to send something back or exchange it, let us know!

EXCHANGE POLICY

We are happy to exchange any unused product within 30 days of purchase.  There will be no additional cost for you to get what you love.

Fill out the form below to start the exchange process.

RETURN POLICY

We are happy to return any unused product within 30 days of purchase.  We will provide a shipping label and refund your original purchase price minus the cost of the return shipping.

Fill out the form below to start the return process.

DEFECTIVE OR DAMAGED ITEMS

 Ouch!

If your product arrives defective or damaged, send us pictures of the damage within 10 days of your delivery and we will replace your item asap! 

Fill out the form below to start the process. 

Except as provided above, Marble Jar disclaims all warranties express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement.  Marble Jar’s maximum liability for any sale shall be the fees paid for the item giving rise to the claim.